When to report, calling the SFM Work Injury Hotline, when not to call, other reporting options, reporting for TPA and ARP clients, next steps.

Investigating the incident, staying in contact, arranging for return to work, keeping up with claim developments, handling medical data.

Establishing a procedure for responding to injuries, informing your employees, identifying light-duty jobs, creating a return-to-work program, knowing when to report.