Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services. For more information about Intuit Payments' money transmission licenses, please visit https://www.intuit.com/legal/licenses/payment-licenses/.
†Guarantees
Money back guarantee: If you are not satisfied with QuickBooks for any reason, simply call 800-300-8179 within 60 days of your dated receipt/purchase confirmation for a full refund of the purchase.
”Guaranteed on-time and accurate” tax penalty guarantee: Intuit assumes responsibility for federal and state payroll filings and payments directly from your account(s) based on the data you supply. As long as the information you provide us is correct and on time, and you have sufficient funds in your account, we’ll file your tax forms and payments accurately and on time or we’ll pay the resulting payroll tax penalties. Guarantee terms and conditions are subject to change at any time without notice.
**Product information
QuickBooks Desktop Enterprise: Your selected subscription plan for QuickBooks Desktop Enterprise Silver, Gold, Platinum or Diamond (“QuickBooks Desktop Product(s)”) will automatically be charged on a monthly (“Monthly Plan”) or annual (“Annual Plan”) basis until you cancel. You can cancel at any time by going to Account & Settings in QuickBooks and selecting “Cancel” or by calling 800-300-8179, prior to your renewal date.
The Annual Plan commits you to a 12-month term; fees vary per QuickBooks Desktop Product. If you cancel inside the 60 day money back guarantee period, you can opt to receive a refund. If you cancel outside of the 60 day money back guarantee period, you will not receive a prorated refund and you will have access to your QuickBooks Desktop Product for the remainder of the 12 month term for which you've paid.
With the Monthly Plan, your QuickBooks Desktop Product cancellation will become effective at the end of the then-current monthly billing period. You will have access to your QuickBooks Product for the remainder of the month and you will not receive a prorated refund.
See End User License Agreement for additional details.
Additional information about the latest version of your QuickBooks Desktop Enterprise product: The “Discontinuation Policy (Software End-Of-Life) for Intuit Software is subject to Intuit’s discontinuation policies then in effect and Intuit reserves the right to discontinue the Software, all support for the Software, and/or all access to and use of any Services, add-on paid services, features, online tools, Third-Party Applications or other services or content accessible through the Software in accordance with Intuit's then-current discontinuation policies or in connection with required Updates or Upgrades of the Software as part of a Subscription plan. For more details, see section 13 of the End User License Agreement.
Minimum requirements: technical requirements and system requirements
QuickBooks Desktop Enterprise Diamond subscription: QuickBooks Desktop Enterprise Diamond is sold in increments of 1-10, 20, 30, and 40 users. Desktop Enterprise Diamond is only available on a Monthly Payment Plan.
QuickBooks Desktop Assisted Payroll is not available in Indiana or Wyoming.
QuickBooks Desktop Enhanced Payroll: Monthly employee fees of $0, additional fees may apply when paying 1099 contractors by direct deposit.
QuickBooks Desktop Enterprise with cloud access: The Cloud access service is a monthly subscription. Each month, your account will be automatically charged the agreed-upon price of the service unless and until you cancel. Cancel at any time by calling Intuit at 800-300-8179, prior to your monthly renewal date. Cancellations are refunded from the date canceled through the end of the then-current monthly billing period. The QuickBooks Desktop Enterprise software portion of the QuickBooks Desktop Enterprise with cloud access bundle is an Annual Subscription, paid monthly. If you choose to purchase a QuickBooks Desktop Enterprise subscription using the Monthly Payment Plan or QuickBooks Desktop Enterprise with cloud access, you elect to pay your annual subscription in equal payments over the course of 12 months. Rightworks: Support for QuickBooks Desktop Enterprise with cloud access is provided by Rightworks and subject to the Rightworks Terms and Conditions. A valid QuickBooks Desktop Enterprise license code must be provided to Rightworks to receive support. Internet connectivity required: Desktop Enterprise with cloud access is subject to availability of a reliable Internet connection. See detailed list of systems requirements, and a list of what RDP clients work with the hosting service. Remote Desktop Services compliant: QuickBooks Desktop Enterprise is Remote Desktop Services compliant. Microsoft Server operating systems, Microsoft Windows Server software licenses, and Remote Desktop Services Server Client Access Licenses, are sold separately. For multiple cloud access users, a Remote Desktop Services Client Access License is required for each user. Additional fees may apply. Requires certain hardware.
QuickBooks Time Elite time tracking: Time tracking is included in the base subscription for QuickBooks Desktop Enterprise Diamond. Per-employee monthly fees apply. Each employee is $5 per month.
**Features
User licenses: Each unique user requires a license. Each license sold separately. All copies of QuickBooks must be the same version-year. Licenses are available in single-user increments from 1 to 10 users. 20 or 30 user licenses are also available. Diamond can support up to 40 users. Fees apply.
Priority Circle: Access to Priority Circle and its benefits are available only to customers located in the 50 United States, including DC. Eligibility criteria may apply to certain products. Terms, conditions, pricing, service, support options, and support team members are subject to change without notice.
Customer support: Support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control. Intuit reserves the right to change hours without notice. For hours of support and how to contact support, visit this page.
Online backup and data protection: Data backup, restore and setup requires internet access and is included in active Desktop Enterprise subscriptions. Entire PC is limited to 100GB total storage which includes all 45 days of backup you have stored. Not intended as a file transfer, remote access solution for your QuickBooks file. Intuit Data Protect is not intended as a HIPAA solution and its use will not assist with or ensure HIPAA compliance. Hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. Holidays and events beyond our control. Subject to change at any time without notice.
Data Recovery Service: Coverage begins at the time of enrollment and ends upon cancellation of stated term length + 30 days from cancellation date to be able to recover your backup data. In some cases, including but not limited to the damage being extensive, non-recoverable or involving a large Data File, service can result in longer than average turnaround times. Data Services will contact you with expected completion date. For customers using a hosting service, check with the hosting provider for backup and sync options they offer.
Additional terms, conditions and fees may apply with certain features and functionality. Feature availability varies by product and platform. Terms, conditions, pricing, subscriptions, packages, features, service and support options are subject to change at any time without notice.
