Customer Service Software That Puts Customers First
Get started with free tools, or get a demo of our premium software.
258,000+ customers in over 135 countries grow their businesses with HubSpot
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Scale Support
Deliver scalable support with AI-powered self-service. Get a customer agent to handle incoming queries, an omni-channel help desk for managing support, and a knowledge base agent that automatically fills content gaps.
Service Hub helps you gather important insights about your customers, track their interactions, and deliver fast and personalized service experiences that keep them coming back. Deepen your customer relationships, streamline ticket management, and build a loyal customer base that will drive your business forward.
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Drive Retention
Using a patchwork of tools to manage customer success can cause a disjointed experience, resulting in lost revenue. Grow customers smarter with unified and proactive tools that uncover new opportunities to improve customer health and expand your revenue.
With Service Hub, you can identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.
Unify Your Customer Service Data
Connect your AI-powered customer service platform with marketing and sales to give every team the context needed to deliver more personalized and helpful support. Drive powerful collaboration and unification between your customer experience, marketing, and sales teams by leveraging service analytics. Provide confidence, context, and credibility in all of your customer conversations with HubSpot’s Smart CRM.
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The customer experience is everything ... The way HubSpot approaches automation, it really is about enabling the human touch and not removing it.
Christie Pearson
CRM Administrator
Santa Cruz Bicycles
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There is now a shared visibility where everyone can see what’s going on … We’re constantly sharing new metrics with leadership and everyone has a better view of the customer.
Doug Dotts
Data Product Manager
Unific
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Our customer service reps can see all the information about the customer … We've been able to build stronger relationships with our customers.
Aarne Töllinen
CCO and CMO
Stella
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Service Hub has been a game-changer for us in how we communicate across teams and solve customer issues. Having all of our customer data in one place fosters better collaboration and ensures that we're approaching every interaction with the full context of that customer's experience with us.
Rick Mirsky
Founder and CEO
Ecom Diversify
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The customer experience is everything ... The way HubSpot approaches automation, it really is about enabling the human touch and not removing it.
Christie Pearson
CRM Administrator
Santa Cruz Bicycles
-
There is now a shared visibility where everyone can see what’s going on … We’re constantly sharing new metrics with leadership and everyone has a better view of the customer.
Doug Dotts
Data Product Manager
Unific
-
Our customer service reps can see all the information about the customer … We've been able to build stronger relationships with our customers.
Aarne Töllinen
CCO and CMO
Stella
-
Service Hub has been a game-changer for us in how we communicate across teams and solve customer issues. Having all of our customer data in one place fosters better collaboration and ensures that we're approaching every interaction with the full context of that customer's experience with us.
Rick Mirsky
Founder and CEO
Ecom Diversify
-
The customer experience is everything ... The way HubSpot approaches automation, it really is about enabling the human touch and not removing it.
Christie Pearson
CRM Administrator
Santa Cruz Bicycles
-
There is now a shared visibility where everyone can see what’s going on … We’re constantly sharing new metrics with leadership and everyone has a better view of the customer.
Doug Dotts
Data Product Manager
Unific
-
Our customer service reps can see all the information about the customer … We've been able to build stronger relationships with our customers.
Aarne Töllinen
CCO and CMO
Stella
-
Service Hub has been a game-changer for us in how we communicate across teams and solve customer issues. Having all of our customer data in one place fosters better collaboration and ensures that we're approaching every interaction with the full context of that customer's experience with us.
Rick Mirsky
Founder and CEO
Ecom Diversify
Start growing your business through happier, more successful customers.
HubSpot Service Hub helps you put the customer first with tools that enable your team to connect with them when and how they want to.
For more detailed information on pricing, our free tools, and premium products, please see our Pricing Page.
