Transform your selling experience with Freshsales

One app. No more working in silos

Achieve greater alignment between your sales and marketing teams and provide a smooth experience for your customers at every stage of their lifecycle with Freshsales (formerly Freshworks CRM).

Advanced AI capabilities. Adaptive as you go

Freddy AI’s powerful automation capabilities can help you understand customers and make smarter decisions through insights, predictions, and recommendations from your CRM data.

Engage better with customers

Surface the best leads, communicate on preferred channels, and engage in personalized and behavioral-based conversations.

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One app. No more working in silos

Achieve greater alignment between your sales and marketing teams and provide a smooth experience for your customers at every stage of their lifecycle with Freshsales (formerly Freshworks CRM).

Advanced AI capabilities. Adaptive as you go

Freddy AI’s powerful automation capabilities can help you understand customers and make smarter decisions through insights, predictions, and recommendations from your CRM data.

Engage better with customers

Surface the best leads, communicate on preferred channels, and engage in personalized and behavioral-based conversations.

What our happy customers say

“Overall, with Freshsales (formerly Freshworks CRM), we now have a repository of all our customers and prospects. We can access data on every single person who has ever done business with us and generate reports on our overall business performance.”

Phil Shelton

CEO

Shelton Development Services

“Our team got up and running with Freshsales (formerly Freshworks CRM) unbelievably quickly. Using Smartforms, we’re able to generate over a thousand website leads a month without any manual intervention, which is a huge benefit.”

Joey Frasier

COO

Shortlist

“We initially had Salesforce CRM but didn’t really use it. The instance was incredibly complicated because it allows for so much customization that you end up doing nothing. When we explored Freshsales (formerly Freshworks CRM), the first thing I remember saying is, okay, the interface is clean and simple.”

Germain Brion

VP of Sales

Chargebee

“The welcome emails never existed before Freshsales. You can sign up on our website and you wouldn’t receive a single thing from us. This went on for 10 years. Freshsales turned things around.”