The highest-rated customer service software to strengthen customer relationships
An omnichannel customer service software that is simple, powerful, and doesn't break the bank.
Engage in context-rich conversations on email, chat, phone, web, and social media right from a single platform from wherever you are - all you need is a laptop or a cellphone.
Let the Suite's automations take care of your support operations so you can spend more time delivering memorable customer service.
Build a knowledge base and set up bots and help widgets to help your customers and agents find answers instantly.
Track team performance, measure customer satisfaction, and identify bottlenecks using customizable dashboards and reports.
For fast growth
$ 29
/agent/month, billed annually
$35
/agent/month, billed monthly
Omnichannel
Self-Service
Conversational Engagement
Ticketing
Administrator Capabilities
Contacts and Account Management
Dashboard and Analytics
Security and Privacy
For high performance
$ 69
/agent/month, billed annually
$ 83
/agent/month, billed monthly
Everything in Growth, plus:
Omnichannel
Self-Service
Conversational Engagement
Ticketing
Contacts and Account Management
Administrator Capabilities
Dashboard and Analytics
For enterprise-grade support
$ 109
/agent/month, billed annually
$ 131
/agent/month, billed monthly
Everything in Pro, plus:
Self-Service
Ticketing
Admininstrator Capabilities
Dashboard and Analytics
Security and Privacy
500 Freshbots sessions at an account level included.
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