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Jabra 2400 II USB DUO CC Wired Call Center Headset for Softphone with Noise Cancelling Microphone, Optimized for Unified Communication

4.3 4.3 out of 5 stars 228 ratings

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Brand Jabra
Model Name 2400 II USB DUO CC
Color Black
Form Factor On Ear
Connectivity Technology Wired

About this item

  • World class sound, with breath-resistant microphone, ultra noise cancellation that eliminates background noise, and HD voice and HiFi sound deliver superior sounding calls and music
  • Best-in-class, durable build, with reinforced cord and larger ear cushions for passive noise protection
  • Programmable buttons enable applications such as Push-to-Talk
  • 40% lighter than competitors, soft pouch leatherette ear cushions, headphone padding and 360-degree flexible spin boom arm for ultimate comfort
  • Optimized for use with all leading UC platforms
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From the manufacturer

The BIZ 2400 II is an easy to use, lightweight and durable corded headset
Jabra BIZ 2400 II

The affordable contact centre office headset

The BIZ 2400 II is an easy to use, lightweight and durable corded headset, built with total cost of ownership in mind. Biz 2400 II headsets are connected to softphones via USB and optimized for use with leading Unified Communications platforms.

The BIZ 2400 II

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Customer Reviews
4.3 out of 5 stars
228
4.2 out of 5 stars
75
4.3 out of 5 stars
551
4.2 out of 5 stars
22
Work space
Office desk Office desk Office desk Office desk
Connectivity
1/Softphone USB version only 1/Desk Phone (USB 1/Softphone) Desk Phone (USB + Softphone)
Call control unit
Yes Yes Yes - USB version Yes
Cord length
230cm 107.5cm (USB version: 235cm) 107.5cm (USB version: 235cm) 120cm
Boom arm adjustable
Yes - 360 degree spin Yes - 360 degree spin Yes - 270 degree spin Yes - 300 degree spin
Connection
USB-A QD / USB version: USB-A QD / USB version: USB-A USB-C and USB-A
Noise cancelling mic
USB-C option
MS Teams Cerfified

From the brand

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Jabra 2400 II USB DUO CC Wired Call Center Headset for Softphone with Noise Cancelling Microphone, Optimized for Unified Communication
Jabra 2400 II USB DUO CC Wired Call Center Headset for Softphone with Noise Cancelling Microphone, Optimized for Unified Communication
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Price$99.00$88.99$89.99$97.65-76% $26.00
List:$108.00
-33% $40.95
List:$61.00
Delivery
Get it Apr 3 - 8
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Customer Ratings
Volume control
4.8
4.4
4.3
4.0
4.0
4.3
Sound quality
4.2
4.2
4.3
3.9
3.9
4.1
Noise cancellation
3.9
4.1
4.0
3.8
3.8
3.8
Comfort
3.9
4.3
4.3
4.0
4.0
4.0
Value for money
3.4
4.0
3.8
Sold By
FDBV Corporate Group
Yealink Direct Store
Amazon.com
Deff Audio
Secure Hardwares
All n' Home
connectivity tech
Wired
Wired
USB
Wi-Fi
USB
HDMI
headphones form factor
On Ear
On Ear
On Ear
On Ear
On Ear
On Ear
connector type
usb
USB Type A
USB Type A
USB Type A
USB Type C
usb
noise control
sound isolation
active noise cancellation
active noise cancellation
sound isolation
sound isolation
active noise cancellation
headphones jack
Wired
USB
3.5 mm Jack
USB
usb
Wired
cable feature
Retractable
Retractable
Retractable
Retractable
Retractable
Retractable

What's in the box

  • Headset
  • Carrying pouch
  • Headband
  • Earhook
  • Clothing clip
  • Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    Jabra

    Jabra 2400 II USB DUO CC Wired Call Center Headset for Softphone with Noise Cancelling Microphone, Optimized for Unified Communication


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    Product Description

    Jabra Biz 2400 is built to survive in a high-performing contact center, meaning less headset replacements and fewer downtime for you and your team and lower total cost of ownership. Reinforced cord is built to withstand the contact center environment and is protected against office chair wheels, sharp objects and daily use. Boom arm can be rotated 360 degrees with zero risk of breaking. We call this FreeSpin™.

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    228 global ratings

    Customers say

    Customers like the sound quality, value, and weight of the headphones. For example, they mention that it has clear sound, no crackles, and excellent inbound and outbound audio. That said, opinions are mixed on comfort and quality.

    AI-generated from the text of customer reviews

    21 customers mention18 positive3 negative

    Customers like the sound quality of the headset. They say it has clear sound, no crackles, and no tinny echos. They also say it provides excellent inbound and outbound audio. Customers also mention that the mic is decent on the noise cancelling, but not as good as higher price point Jabra headsets. Overall, customers are satisfied with the sound performance of the product.

    "...The noise cancelation is top-notch. My coworkers don't hear my family in the background. Love it.The headset is super comfy...." Read more

    "...Noise cancellation is ok.Despite the description, this is USB-A, not USB-C. Small disappointment as I had to buy an adapter." Read more

    "...me a headache, so these are the winner for delivering dual ear, decent mic, and no weight on my head." Read more

    "I work as a call rep and this phone was great, light weight, good sound, comfortable enough for 70hr/weeks for 4 month, then 20 hrs up to now is 8th..." Read more

    7 customers mention5 positive2 negative

    Customers like the value of the headphones. For example, they say it's worth the price, has good clarity, and is a solid investment.

    "...So I spent the money on these, and they are worth every penny. Clear sound, no crackles, no tinny echos." Read more

    "...Definitely worth the price and have already recommended to another colleague" Read more

    "...call control but other than that, its a really cheaply made, over-priced headset. We'll see how well this holds up over time." Read more

    "This headset is worth the money! It's light weight, easy to wear, and has superior sound features...." Read more

    6 customers mention6 positive0 negative

    Customers like the weight of the headphones. They mention that it's light weight and doesn't put any weight on their head.

    "...They are lightweight – important for someone who is in meetings 8-9 hours a day, fit well, are adjustable, and comfortable to the point that I..." Read more

    "...these are the winner for delivering dual ear, decent mic, and no weight on my head." Read more

    "I work as a call rep and this phone was great, light weight, good sound, comfortable enough for 70hr/weeks for 4 month, then 20 hrs up to now is 8th..." Read more

    "...to buy this pro model and it really made a huge difference in comfort, weight, and audio quality. So in this case you really do get what you pay for." Read more

    5 customers mention5 positive0 negative

    Customers are satisfied with the performance of the headphones. They mention that they work well, have good sound quality, and have no issues. Some say that the headphones are a little pricey.

    "Sound quality is good, works well with Skype and MS Teams like I needed, but isn't the most comfortable and seems flimsy, especially considering the..." Read more

    "Used for many team meetings & headphones work well." Read more

    "No issues." Read more

    "a little pricey but work well, buy this model because of the space issue. strongly recommend it if you travel or have limited of space." Read more

    14 customers mention8 positive6 negative

    Customers have mixed opinions about the comfort of the headphones. Some find it very comfortable, easy to wear, and fits well, while others say that the ear pads do not fit comfortably over their ears and the earmuff option is uncomfortable. They also say that they hurt their ears after using for many hours and the sound is so loud that it could damage their hearing.

    "...Love it.The headset is super comfy. I can wear it 9+ hours and have 0 complaints...." Read more

    "...is good, works well with Skype and MS Teams like I needed, but isn't the most comfortable and seems flimsy, especially considering the cost...." Read more

    "...– important for someone who is in meetings 8-9 hours a day, fit well, are adjustable, and comfortable to the point that I forget I have them on...." Read more

    "...Reduces both the cx's and my frustration.Headset is comfortable, but I wish the ear muffs cupped my ears more...." Read more

    10 customers mention6 positive4 negative

    Customers are mixed about the quality of the headphones. Some mention it's a very good quality, with better call quality, higher volume output, and the mic and speaker quality is great. However, others say that it all feels really cheap and really cheaply made. It sounds good, but it'd be better if it was a little more sturdy.

    "Much better call quality with higher volume than the headset my employer gave me...." Read more

    "...the universal compatibility with software and hardware, the quality of transmission, and the speech recognition accuracy." Read more

    "...for volume control and call control but other than that, its a really cheaply made, over-priced headset. We'll see how well this holds up over time." Read more

    "...light, very comfortable for extended periods, and the mic and speaker quality is great...." Read more

    Top reviews from the United States

    Reviewed in the United States on August 7, 2023
    Reviewed in the United States on June 28, 2020
    25 people found this helpful
    Report
    Reviewed in the United States on September 26, 2022
    Reviewed in the United States on November 6, 2020
    One person found this helpful
    Report
    Reviewed in the United States on August 11, 2019
    16 people found this helpful
    Report
    Reviewed in the United States on November 2, 2023
    Reviewed in the United States on April 13, 2021
    Reviewed in the United States on October 8, 2020
    6 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Guillermo Tello
    5.0 out of 5 stars Calidad
    Reviewed in Mexico on September 5, 2021
    Amazon Customer
    5.0 out of 5 stars Clear sound reception, transmits no background noise
    Reviewed in Canada on June 6, 2020
    4 people found this helpful
    Report
    Aidan F.
    1.0 out of 5 stars Don’t buy for noise cancelling mic
    Reviewed in the United Kingdom on December 3, 2020
    Allan
    3.0 out of 5 stars Value for money - with some drawbacks
    Reviewed in Australia on October 17, 2023
    Eugene
    5.0 out of 5 stars Great
    Reviewed in Singapore on July 1, 2020