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96% positive over last 12 months
97% positive over last 12 months
100% positive over last 12 months
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Grandstream GXP2170
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Purchase options and add-ons
Brand | Grandstream |
Color | Black |
Telephone Type | Corded |
Material | Plastic |
Power Source | Corded Electric |
Dialer Type | Single Keypad |
Item Dimensions LxWxH | 8.11 x 8.98 x 1.81 inches |
Answering System Type | Digital |
Item Weight | 1.43 Kilograms |
Conference Call Capability | 5 way |
About this item
- 12 lines, 6 SIP accounts, 5 soft keys and 5-way voice conferencing
- 48 on-screen digitally customizable BLF/speed-dial keys
- 4.3 inch (480x272) color-screen LCD
- Dual Gigabit ports, integrated PoE
- Supports up to four GXP2200EXT Modules for BLF/speed-dial access to up to 160 contacts
Frequently bought together
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This Item Grandstream GXP2170 | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $96.62$96.62 | -8% $71.04$71.04 Typical: $77.50 | $45.00$45.00 | -15% $81.85$81.85 New Price: $96.62 | -15% $139.99$139.99 List: $164.95 | -20% $40.00$40.00 List: $50.00 |
Delivery | Get it as soon as Tuesday, Apr 2 | Get it as soon as Saturday, Mar 30 | Get it as soon as Tuesday, Apr 2 | — | Get it as soon as Tuesday, Apr 2 | Get it as soon as Wednesday, Apr 3 |
Customer Ratings | ||||||
Sound quality | 4.2 | 4.3 | 4.2 | — | 3.9 | 4.1 |
Value for money | 4.0 | 5.0 | 4.5 | — | 4.0 | 4.3 |
Tech Support | 3.5 | 2.5 | 3.0 | — | 3.5 | 3.0 |
Sold By | IP Phone Market | Ingram Wholesale | Telephone King | Three Kings Telecom | Amazon.com | Prime Electronics USA |
telephone type | — | — | 1 | Corded | Corded | Corded |
dialer type | Single Keypad | Single Keypad | Single Keypad | Single Keypad | Single Keypad | Single Keypad |
power source | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric |
recording capacity | — | 16 minutes | 16 minutes | 22 minutes | 180 minutes | — |
material | — | — | 1 | Plastic | Plastic, Metal | Plastic |
answering system | Digital | Digital | Digital | Digital | Digital | Digital |
conf. call capability | 5 way | 5-way | 2 way | 5 way | — | 3 way |
caller identification | ✓ | ✓ | ✗ | ✓ | ✓ | ✗ |
Product information
Product Dimensions | 8.11 x 8.98 x 1.81 inches |
---|---|
Item Weight | 3.15 pounds |
ASIN | B019X06IFS |
Item model number | GS-GXP2170 |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #35,801 in Office Products (See Top 100 in Office Products) #27 in VoIP Phones |
Is Discontinued By Manufacturer | No |
Date First Available | December 28, 2015 |
Manufacturer | Grandstream |
Warranty & Support
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What's in the box
Videos
Videos for this product
19:39
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How to use your Grandstream IP Phone.
Customer Video
Videos for this product
3:00
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Grandstream GXP2100 HighEndIPPhone Video Overview
IP Phone Market
Product Description
The gxp2170 is a powerful enterprise-grade IP phone that is ideal for busy users who handle high call volumes. This top-of-the-line enterprise IP phone features up to 12 line keys/line appearances and 6 sip accounts using a 4.3 inch color display LCD and full HD audio. It features up to 48 digital, on-screen speed dial/blf keys to help users be more productive and efficient. The gxp2170 supports the fastest possible connection speeds with dual gigabit network ports, features integrated poe and includes built-in Bluetooth for syncing with mobile devices and Bluetooth headsets. This enterprise IP phone can connect to up to four gxp2200 ext. modules with LCD display to access up to 160 speed dial/blf contacts. The gxp2170 is the perfect choice for enterprise users looking for a top-notch executive IP phone with advanced functionality. As all grand stream IP phones do, the gxp2170 features state-of-the-art security encryption technology (strap and tls). The gxp2170 supports a variety of automated provisioning options, including zero-configuration with grand stream's ucm series IP pbxs, encrypted xml files and tr-069, to make mass deployment extremely easy.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, ease of setup, sound quality and value of the landline phone. For example, they mention it's the best SIP phone on the market, easy to deploy with an asterisk based VOIP PBX system and that it has a loud speakerphone. That said, they're satisfied with the color display, and features. That being said, opinions are mixed on performance.
AI-generated from the text of customer reviews
Customers are satisfied with the quality of the landline phone. They mention that it feels like a quality piece in their hand, and does not feel cheap or flimsy. Some say that it's the best SIP phone on the market, impressive, and sturdy. Overall, customers find the phone to be a really useful product and a great entry-level SIP Phone.
"...This Grandstream feels like a quality product, the screen is bright and brilliant, the pages of BLF keys is a perfect fit...." Read more
"This is a pretty good phone. Display is nice and having extra buttons is great. In fact, this is the primary reason of my purchase...." Read more
"Great phone, great sound quality, works well with my Plantronics Savi.However, it keeps freezing every 1-2 weeks and needs to be rebooted." Read more
"...This phone has been stable, had no issues configuring it or keeping it connected as long as my internet stayed stable." Read more
Customers find the setup of the landline phone to be easy. They mention that the configuration is fairly easy to use, and it integrates with their PBX without any issues. They also say that the phone is easy to deploy with an asterisk based VOIP PBx system like Asterisk. Customers also say the SIP accounts are easy to configure and the screen background is easy customize. They say that no tech support was needed, and the phone was up and running in less than a minute.
"...I am using it on a 3CX PBX and it was easy to get working. It has a nice screen and the audio is great on both the handset and the speakerphone...." Read more
"...Original review:Quick setup. Good audio. Looks like nice features.BUT......" Read more
"Great phone, great sound quality, works well with my Plantronics Savi.However, it keeps freezing every 1-2 weeks and needs to be rebooted." Read more
"...they are pretty, but can be difficult to get programmed. grandstream has a good start, but needs some refinement." Read more
Customers like the sound quality of the landline phone. For example, they say it has great sound, good voice quality, and a loud speakerphone. Some are impressed with the clear call quality and the ability to verbally read out the caller ID for incoming calls.
"...250ms of latency from your SIP provider/internet, but the voice quality is outstanding and I know that is the likely cause of the delay...." Read more
"...It has a nice screen and the audio is great on both the handset and the speakerphone...." Read more
"Great phone, great sound quality, works well with my Plantronics Savi.However, it keeps freezing every 1-2 weeks and needs to be rebooted." Read more
"...with vendors and coworkers and having a SIP device with clear, loud speakerphone and quick direct dialing to other internal extensions has been a..." Read more
Customers appreciate the value of the phone. They say it's a great investment, an inexpensive SIP option, and a good quality for the price.
"...So, the hardware is good for money but firmware is still buggy. Hope they will fix all issues line VLAN, LLDP and memory leaks (?)...." Read more
"I really like the appearance of these phones, and they are fairly priced...." Read more
"For the price is a very good phone. For reliability is standard...." Read more
"...It is still a good product at an excellent price." Read more
Customers like the color display of the landline phone. They say it has a great display, is pretty, and easy to customize. Some customers also love the display and caller ID.
"This is a pretty good phone. Display is nice and having extra buttons is great. In fact, this is the primary reason of my purchase...." Read more
"...SIP accounts are easy to configureScreen background is easy to customize..." Read more
"The phone looks good, otherwise it has been junk. I called initially with problems. Been trying to use it for 9 months now...." Read more
"...Nice touch." Read more
Customers are satisfied with the features of the landline phone. They mention that it has many options and that the display is nice. Some appreciate the extra buttons.
"This is a pretty good phone. Display is nice and having extra buttons is great. In fact, this is the primary reason of my purchase...." Read more
"...Setup was easy. There are many many options, but the only thing I had to change from the default to get it to connect was to use TCP...." Read more
"...It's feature-rich without too many bells and whistles, and the call quality is comparable to a landline. Remember those?" Read more
"Great phone with lots of features! I set it up with the Grandstream UCM6204 pbx and Broadvoice SIP Provider, sounds great!..." Read more
Customers are mixed about the performance of the landline phone. Some mention that it works well, while others say that it's unreliable and stops working after 3 months.
"Got here fast and worked great" Read more
"...But OVERALL, i have had no issues with the phones performance or screen-Gui features." Read more
"This is a piece of junk...." Read more
"Works great with Asterisk. The sound quality is excellent, and the phone has an overall high-quality feel. Setup was easy...." Read more
Customers are dissatisfied with the display of the landline phone. They mention that it has one to five lines running horizontally across, with screen defects. They also say the display is difficult to see unless you're straight on. Customers also say that the phone has quality issues and cuts out.
"...which allow for pages of keys which works perfect, but the phone has quality issues and cuts out...." Read more
"...Does the phone work? Yes. Is this problem super annoying to look at when trying to use the buttons? Also yes...." Read more
"...1st one has a screen defects after 1 week of use. Overall it works for now." Read more
"...However the display remains very difficult to see unless you're straight on. The phone has an inexpensive plasticky feel...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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This Grandstream feels like a quality product, the screen is bright and brilliant, the pages of BLF keys is a perfect fit. Sometimes the screen doesn't move quite as fast as my hands do when I'm moving very fast, but it doesn't matter because the phone processes all key strokes faster than it displays on screen, meaning I am not limited in how fast I can move despite a 100ms delay on screen sometimes. This phone adds about 60-80ms in additional latency over my "fastest" phones I am saying are zero. I would like to NOT have that added latency which can add up when you top it with 250ms of latency from your SIP provider/internet, but the voice quality is outstanding and I know that is the likely cause of the delay. Much more and it would be outside what I'd accept; much less and I'd have a hard time measuring it (I can measure down to about 30ms).
Great phone, about to buy a bunch more for our managers.
*** 8/10/2016 Update
After the latest software update all problems described in my review have been corrected. This is an excellent product. 5 stars...
Just installed latest firmware. BIN file properties say March 2021. STILL NO BLUETOOTH HEADSET VOLUME CONTROL. How absolutely STUPID is that?
This is a GREAT PHONE that does EVERYTHING I WANT IT TO EXCEPT ONE LITTLE THING. ONE!!!! ONE THING!!!!
AAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHHH!!!
Original review:
Quick setup. Good audio. Looks like nice features.
BUT...
I bought this for the sole purpose of using a bluetooth headset. My headset connected OK, sounds pretty good.
But the volume control on the phone does nothing for a BT headset. The volume control on the BT headset does nothing when connected to this phone. I found a 'bluetooth compatibility list' on Grandstream's web site and it specifically states
"Volume adjustment and redial are not implemented".
Uh.... WHAT???
Unacceptable.
Please please please realize that the ability to control the volume on a headset, during a call, is CRITICAL.
I put in a support ticket with GS. I will return here after I get a response, and will absolutely return here if the fix it.
However, it keeps freezing every 1-2 weeks and needs to be rebooted.
I'm running them using the INCLUDED adapter.
Works well with my Plantronics Voyager legend.
Currently using them with FreePBX running asterisk 14.
THE ONLY issue that * I * have run into yet, is that the the two most recent FW versions have an issue where the WebGUI has new features that are blank. As in there is a menu option for the new feature, but when you select it, you get an error or blank page. Have tried resetting and reflashing, downgrading then upgrading, no luck.
But OVERALL, i have had no issues with the phones performance or screen-Gui features.
Top reviews from other countries
Die Wahl stand im letzten Jahr, aufgrund der Umstellung auf VoIP, zwischen SNOM und GRANDSTREAM. Da mit die Geräte von Grandstream von Anfang an besser gefallen und zugesagt hatten, auch im Hinsicht auf die Preise, entschied ich mich für den etwas steinigeren Weg. Für die SNOM Geräte bot sipgate zu dem Zeitpunkt fertige Konfigurationen an, für die von Grandstream nur für einige wenige und nicht genau diese. Aber wie gesagt, hat sich nach ein paar anfänglichen Problemchen hinsichtlich der Konfiguration alles gelohnt und ich kann die Geräte wirklich empfehlen.
Die Sprach-, also Ton-Qualität (in beide Richtungen und sowohl Mikro also auch Lautsprecher) ist extrem gut und die Geräte sind leicht zu bedienen. Ich bin bis jetzt wirklich zufrieden und kann sie auch wirklich empfehlen.
Preis-Leistungs-Verhältnis ist wirklich sehr gut.
Reviewed in Germany on January 28, 2020
Die Wahl stand im letzten Jahr, aufgrund der Umstellung auf VoIP, zwischen SNOM und GRANDSTREAM. Da mit die Geräte von Grandstream von Anfang an besser gefallen und zugesagt hatten, auch im Hinsicht auf die Preise, entschied ich mich für den etwas steinigeren Weg. Für die SNOM Geräte bot sipgate zu dem Zeitpunkt fertige Konfigurationen an, für die von Grandstream nur für einige wenige und nicht genau diese. Aber wie gesagt, hat sich nach ein paar anfänglichen Problemchen hinsichtlich der Konfiguration alles gelohnt und ich kann die Geräte wirklich empfehlen.
Die Sprach-, also Ton-Qualität (in beide Richtungen und sowohl Mikro also auch Lautsprecher) ist extrem gut und die Geräte sind leicht zu bedienen. Ich bin bis jetzt wirklich zufrieden und kann sie auch wirklich empfehlen.
Preis-Leistungs-Verhältnis ist wirklich sehr gut.