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Grandstream GXP2170

4.2 4.2 out of 5 stars 397 ratings

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About this item

  • 12 lines, 6 SIP accounts, 5 soft keys and 5-way voice conferencing
  • 48 on-screen digitally customizable BLF/speed-dial keys
  • 4.3 inch (480x272) color-screen LCD
  • Dual Gigabit ports, integrated PoE
  • Supports up to four GXP2200EXT Modules for BLF/speed-dial access to up to 160 contacts
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$96.62
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Grandstream GXP2170
Grandstream GXP2170
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Price$96.62-8% $71.04
Typical:$77.50
$45.00-15% $81.85
New Price:$96.62
-15% $139.99
List:$164.95
-20% $40.00
List:$50.00
Delivery
Get it as soon as Tuesday, Apr 2
Get it as soon as Saturday, Mar 30
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Wednesday, Apr 3
Customer Ratings
Sound quality
4.2
4.3
4.2
3.9
4.1
Value for money
4.0
5.0
4.5
4.0
4.3
Tech Support
3.5
2.5
3.0
3.5
3.0
Sold By
IP Phone Market
Ingram Wholesale
Telephone King
Three Kings Telecom
Amazon.com
Prime Electronics USA
telephone type
1
Corded
Corded
Corded
dialer type
Single Keypad
Single Keypad
Single Keypad
Single Keypad
Single Keypad
Single Keypad
power source
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
recording capacity
16 minutes
16 minutes
22 minutes
180 minutes
material
1
Plastic
Plastic, Metal
Plastic
answering system
Digital
Digital
Digital
Digital
Digital
Digital
conf. call capability
5 way
5-way
2 way
5 way
3 way
caller identification

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Grandstream

Grandstream GXP2170


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Product guides and documents

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What's in the box

  • IP Phone^Adapter^Handset with Cord^Network Cable^Base Stand^Quick Install Guide
  • Product Description

    The gxp2170 is a powerful enterprise-grade IP phone that is ideal for busy users who handle high call volumes. This top-of-the-line enterprise IP phone features up to 12 line keys/line appearances and 6 sip accounts using a 4.3 inch color display LCD and full HD audio. It features up to 48 digital, on-screen speed dial/blf keys to help users be more productive and efficient. The gxp2170 supports the fastest possible connection speeds with dual gigabit network ports, features integrated poe and includes built-in Bluetooth for syncing with mobile devices and Bluetooth headsets. This enterprise IP phone can connect to up to four gxp2200 ext. modules with LCD display to access up to 160 speed dial/blf contacts. The gxp2170 is the perfect choice for enterprise users looking for a top-notch executive IP phone with advanced functionality. As all grand stream IP phones do, the gxp2170 features state-of-the-art security encryption technology (strap and tls). The gxp2170 supports a variety of automated provisioning options, including zero-configuration with grand stream's ucm series IP pbxs, encrypted xml files and tr-069, to make mass deployment extremely easy.

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    397 global ratings

    Customers say

    Customers like the quality, ease of setup, sound quality and value of the landline phone. For example, they mention it's the best SIP phone on the market, easy to deploy with an asterisk based VOIP PBX system and that it has a loud speakerphone. That said, they're satisfied with the color display, and features. That being said, opinions are mixed on performance.

    AI-generated from the text of customer reviews

    33 customers mention31 positive2 negative

    Customers are satisfied with the quality of the landline phone. They mention that it feels like a quality piece in their hand, and does not feel cheap or flimsy. Some say that it's the best SIP phone on the market, impressive, and sturdy. Overall, customers find the phone to be a really useful product and a great entry-level SIP Phone.

    "...This Grandstream feels like a quality product, the screen is bright and brilliant, the pages of BLF keys is a perfect fit...." Read more

    "This is a pretty good phone. Display is nice and having extra buttons is great. In fact, this is the primary reason of my purchase...." Read more

    "Great phone, great sound quality, works well with my Plantronics Savi.However, it keeps freezing every 1-2 weeks and needs to be rebooted." Read more

    "...This phone has been stable, had no issues configuring it or keeping it connected as long as my internet stayed stable." Read more

    28 customers mention22 positive6 negative

    Customers find the setup of the landline phone to be easy. They mention that the configuration is fairly easy to use, and it integrates with their PBX without any issues. They also say that the phone is easy to deploy with an asterisk based VOIP PBx system like Asterisk. Customers also say the SIP accounts are easy to configure and the screen background is easy customize. They say that no tech support was needed, and the phone was up and running in less than a minute.

    "...I am using it on a 3CX PBX and it was easy to get working. It has a nice screen and the audio is great on both the handset and the speakerphone...." Read more

    "...Original review:Quick setup. Good audio. Looks like nice features.BUT......" Read more

    "Great phone, great sound quality, works well with my Plantronics Savi.However, it keeps freezing every 1-2 weeks and needs to be rebooted." Read more

    "...they are pretty, but can be difficult to get programmed. grandstream has a good start, but needs some refinement." Read more

    26 customers mention19 positive7 negative

    Customers like the sound quality of the landline phone. For example, they say it has great sound, good voice quality, and a loud speakerphone. Some are impressed with the clear call quality and the ability to verbally read out the caller ID for incoming calls.

    "...250ms of latency from your SIP provider/internet, but the voice quality is outstanding and I know that is the likely cause of the delay...." Read more

    "...It has a nice screen and the audio is great on both the handset and the speakerphone...." Read more

    "Great phone, great sound quality, works well with my Plantronics Savi.However, it keeps freezing every 1-2 weeks and needs to be rebooted." Read more

    "...with vendors and coworkers and having a SIP device with clear, loud speakerphone and quick direct dialing to other internal extensions has been a..." Read more

    16 customers mention16 positive0 negative

    Customers appreciate the value of the phone. They say it's a great investment, an inexpensive SIP option, and a good quality for the price.

    "...So, the hardware is good for money but firmware is still buggy. Hope they will fix all issues line VLAN, LLDP and memory leaks (?)...." Read more

    "I really like the appearance of these phones, and they are fairly priced...." Read more

    "For the price is a very good phone. For reliability is standard...." Read more

    "...It is still a good product at an excellent price." Read more

    10 customers mention10 positive0 negative

    Customers like the color display of the landline phone. They say it has a great display, is pretty, and easy to customize. Some customers also love the display and caller ID.

    "This is a pretty good phone. Display is nice and having extra buttons is great. In fact, this is the primary reason of my purchase...." Read more

    "...SIP accounts are easy to configureScreen background is easy to customize..." Read more

    "The phone looks good, otherwise it has been junk. I called initially with problems. Been trying to use it for 9 months now...." Read more

    "...Nice touch." Read more

    7 customers mention7 positive0 negative

    Customers are satisfied with the features of the landline phone. They mention that it has many options and that the display is nice. Some appreciate the extra buttons.

    "This is a pretty good phone. Display is nice and having extra buttons is great. In fact, this is the primary reason of my purchase...." Read more

    "...Setup was easy. There are many many options, but the only thing I had to change from the default to get it to connect was to use TCP...." Read more

    "...It's feature-rich without too many bells and whistles, and the call quality is comparable to a landline. Remember those?" Read more

    "Great phone with lots of features! I set it up with the Grandstream UCM6204 pbx and Broadvoice SIP Provider, sounds great!..." Read more

    25 customers mention17 positive8 negative

    Customers are mixed about the performance of the landline phone. Some mention that it works well, while others say that it's unreliable and stops working after 3 months.

    "Got here fast and worked great" Read more

    "...But OVERALL, i have had no issues with the phones performance or screen-Gui features." Read more

    "This is a piece of junk...." Read more

    "Works great with Asterisk. The sound quality is excellent, and the phone has an overall high-quality feel. Setup was easy...." Read more

    7 customers mention0 positive7 negative

    Customers are dissatisfied with the display of the landline phone. They mention that it has one to five lines running horizontally across, with screen defects. They also say the display is difficult to see unless you're straight on. Customers also say that the phone has quality issues and cuts out.

    "...which allow for pages of keys which works perfect, but the phone has quality issues and cuts out...." Read more

    "...Does the phone work? Yes. Is this problem super annoying to look at when trying to use the buttons? Also yes...." Read more

    "...1st one has a screen defects after 1 week of use. Overall it works for now." Read more

    "...However the display remains very difficult to see unless you're straight on. The phone has an inexpensive plasticky feel...." Read more

    Lines on screen don't align with the physical buttons.
    3 Stars
    Lines on screen don't align with the physical buttons.
    The company I work for is a retail VoIP provider and we sell a lot of Grandstream products. We recently upgraded from the GXP2130 to the GXP2170 and low and behold we have a glitch where the text on the screen for each line / BLF isn't aligned with the physical buttons along the side of the screen. Does the phone work? Yes. Is this problem super annoying to look at when trying to use the buttons? Also yes. While the phone itself works fine it's gonna take some time to adjust to the buttons being out of alignment. Hopefully GS support fixes this bug in modern FW versions. This is produced on the latest FW Version 1.0.11.16.
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on April 17, 2017
    24 people found this helpful
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    Reviewed in the United States on March 15, 2024
    Reviewed in the United States on October 13, 2017
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    Top reviews from other countries

    Translate all reviews to English
    tubthumper
    5.0 out of 5 stars Great phone for SIP calls and being able to pair with bluetooth headphones is brilliant
    Reviewed in the United Kingdom on September 17, 2022
    LSB
    2.0 out of 5 stars Très compliqué à installer sur une box internet
    Reviewed in France on February 24, 2022
    MrTim
    5.0 out of 5 stars very nice phone
    Reviewed in Canada on February 20, 2020
    Fischer
    5.0 out of 5 stars Gute Entscheidung
    Reviewed in Germany on January 28, 2020
    Customer image
    Fischer
    5.0 out of 5 stars Gute Entscheidung
    Reviewed in Germany on January 28, 2020
    Haben jetzt seit 9 Monaten vier Geräte (nebst 5x DP730 und DECT Station DP750) in Gebrauch in Kombination mit sipgate und bis jetzt läuft alles gut. Nach ein paar kleinen anfänglichen Hürden lief dann auch alles problemlos.
    Die Wahl stand im letzten Jahr, aufgrund der Umstellung auf VoIP, zwischen SNOM und GRANDSTREAM. Da mit die Geräte von Grandstream von Anfang an besser gefallen und zugesagt hatten, auch im Hinsicht auf die Preise, entschied ich mich für den etwas steinigeren Weg. Für die SNOM Geräte bot sipgate zu dem Zeitpunkt fertige Konfigurationen an, für die von Grandstream nur für einige wenige und nicht genau diese. Aber wie gesagt, hat sich nach ein paar anfänglichen Problemchen hinsichtlich der Konfiguration alles gelohnt und ich kann die Geräte wirklich empfehlen.

    Die Sprach-, also Ton-Qualität (in beide Richtungen und sowohl Mikro also auch Lautsprecher) ist extrem gut und die Geräte sind leicht zu bedienen. Ich bin bis jetzt wirklich zufrieden und kann sie auch wirklich empfehlen.

    Preis-Leistungs-Verhältnis ist wirklich sehr gut.
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    4 people found this helpful
    Report
    Aldo montenegro
    5.0 out of 5 stars Excelente
    Reviewed in Mexico on August 2, 2017